Reliant Rewards Zone - Terms & Conditions


REGISTRATION AND ELIGIBILTY: The Reliant Rewards Zone program ("membership") is open to Texas Leasing Agents at least 18 years of age, who provide and maintain a working e-mail address. Communications about the program, including changes, primarily will be electronic by e-mail or on reliant.com/rewards. By joining the program, you represent that you are at least 18 years of age or older, and by using this program, you agree to the Rules of the program. Your membership is nontransferable and is subject to present and future program rules. Your membership is valid only at reliant.com/rewards. Membership begins when you activate your account at reliant.com/rewards. Each eligible user selects their user login, used to gain access to the Referral Rewards Zone web site. Upon initial login, participants may change their personal password.  

Reliant may, at any time, terminate or modify the Reliant Rewards Zone program by posting the changes on reliant.com/rewards. All users of this web site agree that their access to and use of this web site are subject to the terms and conditions set forth herein and all applicable laws. Any access is undertaken at the user's own risk. These terms and conditions may change without prior notice. 

POINTS REDEMPTION: For every referral approved in the Reliant Rewards Zone, you will receive 100 points redeemable for the merchandise of your choice in the Reliant Rewards Zone catalog. Points are not transferable and may only be used by the member to whom they are issued. Points will be available for redemption in your personal account in the Reliant Rewards Zone. Points earned can only be used for merchandise purchases in the Reliant Rewards Zone catalog. Reward Points have no monetary value except to the extent specifically provided for by a reward. Unless noted otherwise on reliant.com/rewards, points earned will not expire, unless you are terminated from the program due to fraudulent behavior and/or have deactivated your account. Any Reward Points not redeemed before termination or account deactivation are forfeited.  

CLAIMING A REWARD: Reliant Rewards Zone reserves the right to modify the merchandise available in the On-Line Catalog at any time and without notice. When you have obtained sufficient points, you may redeem an item(s) from those described in the On-Line Catalog. Specific merchandise is subject to availability and substitutions may be made based on availability or market conditions. 
PROMOTIONS: From time to time, Reliant Rewards Zone, at its discretion, may sponsor promotions intended to promote participation in the Reliant Rewards Zone. These promotions may be terminated at any time, without cause or warning.  

TAXES: Merchandise redeemed under the program is subject to applicable federal, state and/or local taxes. Payment of taxes resulting from these awards is the sole responsibility of the participating employee and not Reliant or any of its affiliates or agents. Reliant will report earnings under this program in accordance with federal, state and local regulations.  

SHIPPING AND HANDLING: Merchandise redeemed under the program is subject to shipping and handling charges. The shipping and handling charges are included in the point value associated with each item in the On-Line Catalog and are represented in the overall value of the item.  

RELIANT REWARDS ZONE ACCOUNT - CANCELLATION AND TERMINATION: Reliant Rewards Zone reserves the right, without prior notice, to discontinue or change the program and/or terms and conditions at any time. If the program is suspended or terminated, any unredeemed Referral Points must be redeemed within one month of the date of termination.  

All questions or disputes regarding eligibility for this program, the eligibility of rewards, the availability of rewards or points, or terms and conditions of the program will be resolved by Reliant Rewards Zone at its sole discretion. You may cancel your account at any time by notifying Member Services by e-mail. Cancellation may take from 3 to 5 business days to finalize. Upon cancellation your account will be deactivated. 

If your account is cancelled or deactivated, you will not receive the point to cash equivalent for unredeemed points. Points have no cash value. Any remaining points will be forfeited. If your account is inactive for 6 consecutive months, you cancel your account, or if your account is terminated, all personal information - including Social Security Numbers, street addresses, email addresses and all other information tied to your account - will be removed from the website and permanently erased from our records. 

MEMBER COMMUNICATIONS: You may view your account activity online at reliant.com/rewards. When you visit this web site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. For information about your Account, contact the Reliant Rewards Zone and provide your TREC License Number. 

By e-mail, contact us at support@online-rewards.com

COPYRIGHT: The Reliant Rewards Zone is brought to you by © 2015 Reliant Energy Retail Holdings, LLC ("Reliant"). By signing up in the Reliant Rewards Zone, you agree to receive advertising, marketing materials and other communications from Reliant.  

Reliant, the Reliant logo, RELIANT REWARD ZONE, reliant.com/rewards, and other logos and taglines are the intellectual property of Reliant, licensed to Reliant Energy Retail Holdings, LLC and others under controlled conditions. All textual, graphical and other content appearing on this World Wide Web site, unless otherwise noted, are the property of Reliant.

The laws of the State of Texas apply to this program and you agree that any claim related to the program will be brought in the State of Texas.

Reliant is a registered servicemark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2015 Reliant Energy Retail Holdings, LLC. All rights reserved.

CONFIDENTIALITY:  If you use this web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  

PRIVACY POLICY: This web site is housed and operated by Online-Rewards on behalf of Reliant. The information collected on this web site (Social Security Number, street address, and other personal information) will be used by Reliant in connection with the Reliant Rewards Zone. Online-Rewards will not provide your information to third-party business partners without permission. The information you provide when signing up for the Reliant Rewards Zone program will be handled according to the Reliant Privacy Policy. If you are interested in learning more about the Reliant privacy practices, please click here